Terms of service

These terms cover your use of Contractor Kit, operated by Yakuta Consulting. Signing up means you agree to them. We have written them in plain language on purpose.

What you are buying

Contractor Kit is software you subscribe to. Depending on the kit you pick, you get quoting widgets, booking widgets, a dashboard, and the connections that push leads into your CRM or field service software.

• Quote Kit: $499 per month.
• Booking Kit: $499 per month.
• The Whole Kit: $800 per month for both.

Every plan includes unlimited seats. We do not charge per user, per technician, or per lead.

Billing

Subscriptions are month to month and bill in advance on the same day each month. Payment is by card, processed by Stripe. There is no setup fee and no long term contract.

If a payment fails, we will retry it and email you. If it keeps failing, we may suspend access to your dashboard until the balance is settled. Your data is not deleted during a suspension.

We will give you at least 30 days notice by email before changing the price of an existing subscription. Founding rates stay locked for as long as that subscription stays active.

Cancelling

Cancel from your dashboard whenever you want. No phone call, no retention specialist. Your subscription stays active through the end of the period you already paid for, and you are not charged again after that.

We do not prorate partial months. If you cancel and come back later, your original founding rate may no longer be available.

Your data and your customers' data

Your business data belongs to you. Your pricebook, your leads, your customer records: all yours. We hold and process it so we can run the service for you.

Homeowner information captured through your widgets is yours as well. We act as your processor for it: we deliver it to you and your connected software, and we do not market to your customers or sell their information. How we handle all of it is spelled out in our privacy policy.

You can export your data at any time. If you cancel, ask and we will get you a copy.

You are responsible for having the right to use the content you load in, including your pricing, your logo, and any photos, and for following the laws that apply to contacting your customers, including consent rules for calls and texts.

Acceptable use

Do not use the platform to break the law, send spam, upload malicious code, attempt to access another customer's data, resell the service as your own without an agreement with us, or scrape the platform at a volume that degrades it for others. We may suspend accounts doing any of that.

Setup and support

White glove setup is included. We help get your pricebook in, your widgets on your website, and your software connected. Typical setup runs in as little as 48 hours once we have what we need from you, though that depends on how quickly we get your pricing and access.

Support is by email. We answer as fast as we reasonably can, usually the same day.

Uptime and changes to the service

We work to keep the platform available and will give notice of planned maintenance where we can, but we do not offer a formal uptime guarantee at this stage. We will be straight with you when something breaks.

We improve the product continuously, so features may be added, changed, or retired. We will not remove something you depend on without telling you first.

Third party services

The platform connects to services we do not control, such as ServiceTitan, Jobber, Housecall Pro, Stripe, and Google Maps. If one of them changes an interface or goes down, it can affect your experience. We will adapt as quickly as we can, but we are not responsible for their outages or their terms.

Liability

The platform is provided as is. Quotes and pricing shown by the widgets are generated from the pricebook and settings you configure. Review your configuration: you are responsible for the prices your customers see.

To the extent the law allows, our total liability for any claim relating to the service is limited to the amount you paid us in the three months before the claim, and we are not liable for lost profits or indirect damages.

Ending the agreement

You can cancel any time. We may suspend or end an account for non payment or for a serious violation of these terms, and except in cases of abuse we will give you notice and a chance to fix the problem first. If we end your account without cause, we will refund the unused part of your current month.

Changes to these terms

If we change these terms in a way that matters, we will update the date at the top and email active customers. Continuing to use the platform after that means the new terms apply.

Governing law

These terms are governed by the laws of the State of California, without regard to conflict of law rules.